Frequently Asked Questions

What payment methods are available?
💳 Credit or Debit Card (No PayPal Account Needed)

You can pay securely with a credit or debit card through PayPal — no PayPal account required.

Steps:

  1. On the Checkout page, enter your contact, shipping and billing info, then click the blue Pay with PayPal button at the bottom.
  2. On the PayPal window, click the Pay with Debit or Credit Card button at the bottom.
  3. Check out as a guest by entering your email address. Then click the Continue to Payment button.
  4. Make sure that the Pay now tab is selected.
  5. Make sure United States is selected as country/region.
  6. Enter your contact info (email address and phone number), card details and billing address (if different from shipping).
  7. Disable the Save info & create your PayPal account toggle.
  8. Click the Pay Now button to complete the purchase.
🅿️ PayPal (If You Have a PayPal Account)

You can also pay directly using your PayPal account.

Steps:

  1. On the Checkout page, enter your contact, shipping and billing info, then click the blue Pay with PayPal button at the bottom.
  2. On the PayPal window, enter your email address or mobile number then, click the Next button.
  3. Enter your password and click the Log In button (If prompted to log in with a one-time code, either enter the code that was sent to your phone or click Try another way and select Login with your password).
  4. Upon logging in, review purchase. If all is well, click the Complete Purchase button.

If you have further questions about our payment methods, please feel free to email us at support@famileetees.com or send a message via our contact form.

Do you accept returns and issue refunds?

Our goal is for you to love your purchase. Since each item is made to order, we don’t typically accept traditional returns - but we’re always here to make things right. Just reach out to us at support@famileetees.com for any return-related concern.

If your item arrives wrong, damaged, or defective, we’ll happily provide a free replacement or refund. Just email us clear photos within 15 calendar days of delivery, and we’ll take care of the rest.

For full details, please see our Return & Refund Policy.

Can I modify or cancel my order?

Changes are totally okay - we get it!

If you need to update or cancel your order, just let us know as soon as possible.

  • Requests made within 12 hours are usually approved.
  • After 24 hours, the item may already be in production, so changes aren’t guaranteed - but we’ll always do our best to help.

For full details, please see the Order Modifications and Cancellations Section of our Return & Refund Policy.

How much does shipping cost and when will I receive my order?

Enjoy FREE shipping on orders $75+. Orders below $75 have a shipping fee of $4.93.

The estimated delivery time is 3-13 business days.

For full details, please read our complete Shipping Policy.

How can I check sizing and get help with measurements?

Use the size chart on each product page for general information on sizing.

If you still have specific questions about sizing and measurement guidelines, please feel free to email us at support@famileetees.com or send a message via our contact form.

Where are your products manufactured?

All of our products are printed, packaged and shipped within the USA.